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Sample Form - IIM Instructions for Disbursement of Funds and Change of Address 3

This part of the form is used by OST staff to process requests by telephone, mail or in person. (This page is not filled out by the IIM account holder.)

SECURITY QUESTIONS – Beneficiaries can make changes to their IIM account over the phone through the OST Call Center. In order to do so, they will need to verify at least two of the pieces of information listed on the form.